Herbert Towers Resident
My feedback is that having the onsite presence has made a vast difference and overall things are noted and actioned quickly.
Herbert Towers Resident
I haven’t really had any issues I need assistance with from Irmina but she’s friendly and seems nice. Essential notices are sent in time by text or email, which I appreciate very much.
Herbert Towers Resident
I think this portal/surveys would be good for me to know (but also important to send to tenants), to keep me abreast of matters in unit bldgs, though my agent is doing that for me. If I could get alerts through my email, it would be ideal for contacting me, as the building portal is a good way 4 building residents, & strata mgrs.
Herbert Towers Resident 6
I feel your service is very good and it is much better than before. Thanks and keep up with the good works. Best regards.
Herbert Towers Resident
BM (Irmina) seems to be doing a good job. Main area for improvement would not be with BM but would be with cleaner…. He appears to have little ‘enthusiasm’, goes at a fairly slow pace, and honestly, not sure the general floors etc look any cleaner than they did before…. admittedly the ‘big clean’ at the start helped, but there are still times where the level of care taken with the hoovering etc isn’t really up to scratch.
Herbert Towers Resident
Good Day,My Building Manager,Irmina Licharska,is a very pleasant and professional person.She is proactive and willing to go the extra mile in order to assist me with any issues that I may have. Irmina has a positive attitude and the ability to listen in an empathetic manner. She is always able to come up with a solution first, before engaging the tradesmen. In summary, I am very satisfied with Irmina,she listens and gets the job done efficiently. Keep up the good work Irmina!
Herbert Towers Resident
Iriminia has been really helpful since coming on board a few months ago. Her passion and desire to help the building is shown on a regular basis and her firm approach to contractors/tradespeople is exactly what we need to ensure the correct services have been delivered.
Herbert Towers Resident
Extremely helpful and friendly. She tries to help, and if she doesnt know the answer, she will ask someone who does. Responds to emails, which is always great for people who need to work early and cant be there in person.
Herbert Towers Resident
It is first time to deal with Irmina personally since I moved from tower A to tower B. I truly appreciate all her help, support and speed in attending all matters. She is very professional and keen to help by all means. She is very responsive; with matters that seem hard to fix, she seeks second opinion. I’ve been in this building for 11 years and haven’t seen someone in her dedication for such a long time. Not to mention she is very welcoming and always greets you with a beautiful smile.
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