BM (Irmina) seems to be doing a good job. Main area for improvement would not be with BM but would be with cleaner…. He appears to have little ‘enthusiasm’, goes at a fairly slow pace, and honestly, not sure the general floors etc look any cleaner than they did before…. admittedly the ‘big clean’ at the start helped, but there are still times where the level of care taken with the hoovering etc isn’t really up to scratch.
Effective and efficient building management requires an unusual and complex mix of expertise in construction, maintenance, administration, security, IT, interfacing with a proactive committee and direct communications with a wide range of people with differing needs and expectations. I believe Michael has demonstrated that he has this range of skills and and has applied them well at Glebe Gardens. This has been to be benefit of all owners and tenants.
I feel the new management/Michael is fantastic. He is so different to the previous managers. Right from having an office within the building, he managed all the issues extremely well. He went extra mile by organizing the parcel collections, solving the parking problems, and even helping us giving notice when Hill rd flooded. I would rate him as 9 or 10 out of 10.
Transparent FM was contracted to deliver building management services for Glebe Gardens in September 2014. Glebe Gardens has 103 units – a mix of townhouses and apartments. There is an internal courtyard comprising a 25 metre pool and maintained gardens, as well as an underground car park and a gym. The building construction was completed in 1998. Michael Baird, Principal of Transparent FM, has diligently undertaken the role of building manager. His commitment to the Owners Corporation to … Read more
I haven’t really had any issues I need assistance with from Irmina but she’s friendly and seems nice. Essential notices are sent in time by text or email, which I appreciate very much.
The most pro active building manager that I have seen. Michael responds to questions / issues in a very prompt and accurate manner.
Having experienced many building managers in the past when on the committee of a different strata complex for 7 years I can say without a doubt that Michael Baird is the most competent, efficient manager I have ever experienced. I think we are very lucky to have him. Kaye, Glebe Gardens
The Building Manager is a great addition to this building. Michael is very efficient and obviously enjoys what he does. The parcel collection ensures that we receive our packages, as the postie used to leave them at the entrance before, as he could not find parking around the building.
I have been dabbling in investment properties (Australia wide) for many years, and without hesitation I can say that TFM are the best. Michael is dedicated to his business as you would expect, but his knack for picking really great employees is a gift. We have had two amazing Building Managers over the last 6 years and could not be happier with their performance. Our current BM even comes to strata meetings on his day off!! He is always well prepared with photographic documentation, to show us &… Read more
Very happy with current set up. Information flows freely and issues addressed without delay.
It has been very good. Service level has been improved a lot. Much better than previous managers.
Phone: 0499 9999 10
38A Duncan Street, Punchbowl NSW 2196
ABN: 49159818747 Master Security Licence: 000100203
Email: info@transparentfm.com