Palermo Resident
There’s nothing that Keni can do better. He’s AWESOME! Great community connector, and great at keeping Palermo ticking over smoothly. Thanks Keni 🙂
There’s nothing that Keni can do better. He’s AWESOME! Great community connector, and great at keeping Palermo ticking over smoothly. Thanks Keni 🙂
We love living at Palermo. We love how polite and friendly the residents are. Keni is the best building manager we’ve ever experienced. He’s very focused, on the ball, courteous, helpful, completely honest, reliable and ensures the building is clean and runs smoothly. We can’t speak highly enough of the building, OC and Management Facility. Thank you for making every day relaxed and enjoyable.
Extremely satisfied with the service given by Irmina
I can reiterate my comment the other day to Irmina Lichtarska that I am very happy with the improved communication from her compared with the previous building manager. She provides an excellent level of information to all parties and is very responsive to emails. She was helpful recently helping me replace my fob key for the door/lift.
Good Day,My Building Manager,Irmina Licharska,is a very pleasant and professional person.She is proactive and willing to go the extra mile in order to assist me with any issues that I may have. Irmina has a positive attitude and the ability to listen in an empathetic manner. She is always able to come up with a solution first, before engaging the tradesmen. In summary, I am very satisfied with Irmina,she listens and gets the job done efficiently. Keep up the good work Irmina!
Iriminia has been really helpful since coming on board a few months ago. Her passion and desire to help the building is shown on a regular basis and her firm approach to contractors/tradespeople is exactly what we need to ensure the correct services have been delivered.
Extremely helpful and friendly. She tries to help, and if she doesnt know the answer, she will ask someone who does. Responds to emails, which is always great for people who need to work early and cant be there in person.
It is first time to deal with Irmina personally since I moved from tower A to tower B. I truly appreciate all her help, support and speed in attending all matters. She is very professional and keen to help by all means. She is very responsive; with matters that seem hard to fix, she seeks second opinion. I’ve been in this building for 11 years and haven’t seen someone in her dedication for such a long time. Not to mention she is very welcoming and always greets you with a beautiful smile.
Very impressed with Michael’s service. Was very thorough in articulating the process of solving a problem with our exhaust fans. Especially appreciate that he supervised the contractors to ensure effective and correctly charged repairs. He also fixed another unknown problem with a water pipe in the roof space, as well as provided extra information on how to prevent smelly gasses from rising up through the pipes in the laundry. Very happy.
I have found TFM to be very professional and helpful whenever I have had dealings with them. They respond promptly to any requests/queries I have had. Keep up the great work!