Testimonials
My feedback is that having the onsite presence has made a vast difference and overall things are noted and actioned quickly.
Herbert Towers Resident
In early 2016 Michael Baird and Transparent FM were recommend to us, whilst we were considering options at Herbert Towers to change building management companies. In the end we met with five different companies (and spoke to many more) but it was obvious from the start that Michael was not only the most knowledgeable but also the most passionate of all the people we met with. A couple of months later the Strata Committee agreed unanimously to recommend TFM to our Owners Corporation as our new… Read more
Richard Hamilton - SP51339 Herbert Towers, St Leonards
Excellent. Has settled in to Palermo very well. Have found Mike to be dedicated, attentive, thorough and professional.
Resident
Long story short: Stuff. Gets. Done. Properly. Further; the past manager was great at making everyone happy, while nothing got done. I’d much rather have a “doer” than a “pleaser”.
Glebe Gardens Resident
Transparent FM was contracted to deliver building management services for Glebe Gardens in September 2014. Glebe Gardens has 103 units – a mix of townhouses and apartments. There is an internal courtyard comprising a 25 metre pool and maintained gardens, as well as an underground car park and a gym. The building construction was completed in 1998. Michael Baird, Principal of Transparent FM, has diligently undertaken the role of building manager. His commitment to the Owners Corporation to … Read more
EC member Glebe Gardens
I have found TFM to be very professional and helpful whenever I have had dealings with them. They respond promptly to any requests/queries I have had. Keep up the great work!
Glebe Gardens Resident
Michael Baird was our Senior Facilities Manager at St.Margarets complex where he managed 216 residential lots as well as a mixture of commercial premises. After taking over as building manager in December 2010, the residents noticed massive changes in the day to day running of St.Margarets. The entire complex was in desperate need of some TLC, after having been neglected for years by a previous building manager that just didn’t care. Not only did Michael manage to get on top of a backlog o… Read more
Eric McKenna
BM (Irmina) seems to be doing a good job. Main area for improvement would not be with BM but would be with cleaner…. He appears to have little ‘enthusiasm’, goes at a fairly slow pace, and honestly, not sure the general floors etc look any cleaner than they did before…. admittedly the ‘big clean’ at the start helped, but there are still times where the level of care taken with the hoovering etc isn’t really up to scratch.
Herbert Towers Resident
Fix the smelly lift and watch the cleaners
Palermo Resident
Michael Baird’s diligence and persistence has turned our scheme into a well-oiled machine. He looks after our 245 unit Complex as he would his own home. He provides prompt service and his attention to detail has surpassed our expectation in all areas. With Michael came a web-based management system (Buildinglink) that tracks all maintenance tasks, communicates simply and easily with all interested parties (including residents and contractors) and by monitoring contractor work hours has resu… Read more
Pamela Dilworth
Contact Us
Phone: 0499 9999 10
38A Duncan Street, Punchbowl NSW 2196
ABN: 49159818747 Master Security Licence: 000100203
Email: info@transparentfm.com