Executive Committee Member, Hereford Court, Glebe

We chose Transparent FM to manage our block of 90 apartments in Glebe because
they are just as the name suggests: Transparent. No hidden agendas, just
absolutely straight down the line, honest operators, dedicated to getting optimum
results for an OC. Such an ethos is very rare in an industry that tends to see Owners
Corporations as cash cows.

On top of that Director Michael Baird’s experience, dedication and enthusiasm are
beyond compare. He is ‘the best Building Manager in Sydney’ we had heard people
say before we took him on, and we are happy to add our voice to that chorus.

What makes Transparent FM so special? Michael Baird loves his job, and loves to
excel at his job. He does not need to be told anything twice – he is ahead of you in
whatever needs doing. Shortly after taking over this building, Michael solved a water penetration issue for us that had been troubling the building for years.

He is a dedicated and proactive manager who not only plans the building’s
necessary future works, but also looks for ways to save money for the Owners
Corporation through more effective management of the building’s facilities. He also
gets on very well with the residents. He thrives on addressing owners’ and residents’
concerns alike, and is an excellent point of contact for everyone.

BuildingLink, the building management software programme he has introduced, has
made storing documents and keeping track of decisions so much more
transparent too. All works, past or present, can now be monitored by Executive
Committee members at any time. All communication between stakeholders in this
building, from residents to EC members to non-resident owners, has been invested
with new life by this system.

Michael is a fantastic asset to the building. I cannot recommend him highly enough.