We used to get notified be email when a package has been delivered, now it’s up to us to chase up whether something has arrived (if expecting a package). Please resume this, or at least update the screen outside the bin room – is it still working? I never see it on anymore. Poor response / communication back when an issue has been highlighted or reported. Ermina used to be prompt with return communication / updates and following up issues.
great service, friendly, couldn’t be better.beyond expectations
Love Kenni! He is friendly, helpful and attentive.
We love living at Palermo. We love how polite and friendly the residents are. Keni is the best building manager we’ve ever experienced. He’s very focused, on the ball, courteous, helpful, completely honest, reliable and ensures the building is clean and runs smoothly. We can’t speak highly enough of the building, OC and Management Facility. Thank you for making every day relaxed and enjoyable.
I can reiterate my comment the other day to Irmina Lichtarska that I am very happy with the improved communication from her compared with the previous building manager. She provides an excellent level of information to all parties and is very responsive to emails. She was helpful recently helping me replace my fob key for the door/lift.
Our strata of 82 lots engaged Transparent FM to help us identify why we had high costs & long standing problems with the major plant & equipment in our complex. We were very pleased that within 1 year all the building assets had been reviewed & an effective management plan implemented. This has resulted in a 99% decrease in equipment outages and reduced our Building Management budget for 2015/16 by 18%. What we appreciated most about Transparent FM was the willingness to work actively with th… Read more
BEST ACTION WE HAVE HAD SINCE WE MOVED IN. GOOD WORK WE FEEL MUCH MORE SECURE AND MORE IN TOUCH WITH WHAT IS GOING ON.
Excellent. Has settled in to Palermo very well. Have found Mike to be dedicated, attentive, thorough and professional.
I have known Michael Baird over a number of years. Firstly when he was an employee of a company that was Building Manager for Hereford Court, and he was on-site manager. We have a studio in that building. Then when his company gained the contract for Hereford Court. Then when his company gained the contract as Building Manager for The Regent, in which I have a studio, and am the Secretary/Treasurer. His company had the contract for Glebe Gardens when my son and his family resided the… Read more
I am very happy with the service
I haven’t really had any issues I need assistance with from Irmina but she’s friendly and seems nice. Essential notices are sent in time by text or email, which I appreciate very much.
Phone: 0499 9999 10
38A Duncan Street, Punchbowl NSW 2196
ABN: 49159818747 Master Security Licence: 000100203
Email: info@transparentfm.com