We used to get notified be email when a package has been delivered, now it’s up to us to chase up whether something has arrived (if expecting a package). Please resume this, or at least update the screen outside the bin room – is it still working? I never see it on anymore. Poor response / communication back when an issue has been highlighted or reported. Ermina used to be prompt with return communication / updates and following up issues.
For the past six years I have been the owner of a block of units in Glebe, Sydney. At times these have been leased out and at other times I have been the owner -occupier. There have been a series of Building Managers with the latest and current one being Michael Baird from ‘Transparent FM’. Michael Baird is quite simply an excellent Building Manager and by far the best I have encountered. Michael has all the relevant skills ……. efficient, excellent people skills, cooperative,… Read more
Good work, quite a lot of activity. Highly satisfied.
great service, friendly, couldn’t be better.beyond expectations
I have been dabbling in investment properties (Australia wide) for many years, and without hesitation I can say that TFM are the best. Michael is dedicated to his business as you would expect, but his knack for picking really great employees is a gift. We have had two amazing Building Managers over the last 6 years and could not be happier with their performance. Our current BM even comes to strata meetings on his day off!! He is always well prepared with photographic documentation, to show us &… Read more
You could help in sourcing the waste companies coming in the middle of the night and to stop the noise.
Fix the smelly lift and watch the cleaners
A big improvement over the previous arrangement
I have known Michael for a period of approximately four years, as the Treasurer of the Executive Committee of 51 Hereford St, Glebe. During this time I have found Michael to be a very hard working professional. His passion for what he does is what separates him from his peers. Michael has always found the time to discuss any issues or recommendations relating to the building. As an owner I am delighted at the work he has overseen during my time, transforming the building into a quality pla… Read more
All good from my point of view!!
Excellent. Systems and processes that have been put in place and maintained are fantastic and easy to use. Well done.
Phone: 0499 9999 10
38A Duncan Street, Punchbowl NSW 2196
ABN: 49159818747 Master Security Licence: 000100203
Email: info@transparentfm.com