BM (Irmina) seems to be doing a good job. Main area for improvement would not be with BM but would be with cleaner…. He appears to have little ‘enthusiasm’, goes at a fairly slow pace, and honestly, not sure the general floors etc look any cleaner than they did before…. admittedly the ‘big clean’ at the start helped, but there are still times where the level of care taken with the hoovering etc isn’t really up to scratch.
It has been very good. Service level has been improved a lot. Much better than previous managers.
I have been dabbling in investment properties (Australia wide) for many years, and without hesitation I can say that TFM are the best. Michael is dedicated to his business as you would expect, but his knack for picking really great employees is a gift. We have had two amazing Building Managers over the last 6 years and could not be happier with their performance. Our current BM even comes to strata meetings on his day off!! He is always well prepared with photographic documentation, to show us &… Read more
Love Kenni! He is friendly, helpful and attentive.
Very happy with current set up. Information flows freely and issues addressed without delay.
It would be helpful to have some way of knowing whether Keni is in the office if we need to see him or pick up a parcel. Perhaps if there was like an ‘in/out’ sign here in Building Link, so we could see when he was in. As a professional who works full-time, that would make my life so much easier. Also maybe a buzzer/intercom from our doors to Building Management, for first-time parcel deliveries or similar queries. We have the notice on the door but people get lost and have no mobile coverage!… Read more
all good completely happy with the service provided. Irmina & Raymond on top of all problems.
Transparent FM was contracted to deliver building management services for Glebe Gardens in September 2014. Glebe Gardens has 103 units – a mix of townhouses and apartments. There is an internal courtyard comprising a 25 metre pool and maintained gardens, as well as an underground car park and a gym. The building construction was completed in 1998. Michael Baird, Principal of Transparent FM, has diligently undertaken the role of building manager. His commitment to the Owners Corporation to … Read more
Very impressed with Michael’s service. Was very thorough in articulating the process of solving a problem with our exhaust fans. Especially appreciate that he supervised the contractors to ensure effective and correctly charged repairs. He also fixed another unknown problem with a water pipe in the roof space, as well as provided extra information on how to prevent smelly gasses from rising up through the pipes in the laundry. Very happy.
Better than any previous Manager ever did perform and always courteously and with a smile.
TransparentFM has been our facility manager since 2012. Our 245 residential lot complex has never looked back since TransparentFM’s appointment and, without reservation, I can recommend them as Facility/Building Managers. TransparentFM have always provided us with a high level of professional and consistent service. Staff are professional, courteous and always exceed expectations. TransparentFM staff, led by Michael Baird, are not just ordinary facility/building managers. They adopt… Read more
Phone: 0499 9999 10
38A Duncan Street, Punchbowl NSW 2196
ABN: 49159818747 Master Security Licence: 000100203
Email: info@transparentfm.com