Resident
Better than any previous Manager ever did perform and always courteously and with a smile.
Better than any previous Manager ever did perform and always courteously and with a smile.
My feedback is that having the onsite presence has made a vast difference and overall things are noted and actioned quickly.
Having purchased my apartment at 51 Hereford Street, Glebe in November 2014, I have had the opportunity to work with Michael Baird and more recently Merinda White for close to 9 years and for 6 years as Treasurer of Hereford Court Owners Corporation. Merinda White has proven herself as pro-active and efficient. Her daily dealings with Strata Committee members who are often unacquainted with the legislative structure, the practical aspects of building maintenance and owner liaison, are carried… Read more
We’re most satisfied by Michael and his proactive efforts to improve the condition of the building.
I feel the new management/Michael is fantastic. He is so different to the previous managers. Right from having an office within the building, he managed all the issues extremely well. He went extra mile by organizing the parcel collections, solving the parking problems, and even helping us giving notice when Hill rd flooded. I would rate him as 9 or 10 out of 10.
It is first time to deal with Irmina personally since I moved from tower A to tower B. I truly appreciate all her help, support and speed in attending all matters. She is very professional and keen to help by all means. She is very responsive; with matters that seem hard to fix, she seeks second opinion. I’ve been in this building for 11 years and haven’t seen someone in her dedication for such a long time. Not to mention she is very welcoming and always greets you with a beautiful smile.… Read more
I have known Michael for a period of approximately four years, as the Treasurer of the Executive Committee of 51 Hereford St, Glebe. During this time I have found Michael to be a very hard working professional. His passion for what he does is what separates him from his peers. Michael has always found the time to discuss any issues or recommendations relating to the building. As an owner I am delighted at the work he has overseen during my time, transforming the building into a quality pla… Read more
Our strata of 82 lots engaged Transparent FM to help us identify why we had high costs & long standing problems with the major plant & equipment in our complex. We were very pleased that within 1 year all the building assets had been reviewed & an effective management plan implemented. This has resulted in a 99% decrease in equipment outages and reduced our Building Management budget for 2015/16 by 18%. What we appreciated most about Transparent FM was the willingness to work actively with th… Read more
You could help in sourcing the waste companies coming in the middle of the night and to stop the noise.
Long story short: Stuff. Gets. Done. Properly. Further; the past manager was great at making everyone happy, while nothing got done. I’d much rather have a “doer” than a “pleaser”.
In early 2016 Michael Baird and Transparent FM were recommend to us, whilst we were considering options at Herbert Towers to change building management companies. In the end we met with five different companies (and spoke to many more) but it was obvious from the start that Michael was not only the most knowledgeable but also the most passionate of all the people we met with. A couple of months later the Strata Committee agreed unanimously to recommend TFM to our Owners Corporation as our new… Read more
Phone: 0499 9999 10
38A Duncan Street, Punchbowl NSW 2196
ABN: 49159818747 Master Security Licence: 000100203
Email: info@transparentfm.com