Resident
The most pro active building manager that I have seen. Michael responds to questions / issues in a very prompt and accurate manner.
The most pro active building manager that I have seen. Michael responds to questions / issues in a very prompt and accurate manner.
We’re most satisfied by Michael and his proactive efforts to improve the condition of the building.
Iriminia has been really helpful since coming on board a few months ago. Her passion and desire to help the building is shown on a regular basis and her firm approach to contractors/tradespeople is exactly what we need to ensure the correct services have been delivered.
Thank you for the opportunity to assist, as a tenant and resident we are happy with your services. From what we hear it is more the owners of the units who may have more scope with the service provided. thank you
Michael Baird’s diligence and persistence has turned our scheme into a well-oiled machine. He looks after our 245 unit Complex as he would his own home. He provides prompt service and his attention to detail has surpassed our expectation in all areas. With Michael came a web-based management system (Buildinglink) that tracks all maintenance tasks, communicates simply and easily with all interested parties (including residents and contractors) and by monitoring contractor work hours has resu… Read more
There’s nothing that Keni can do better. He’s AWESOME! Great community connector, and great at keeping Palermo ticking over smoothly. Thanks Keni 🙂
Transparent FM is a vast improvement on the previous Manager who was unresponsive, inaccessible and unhelpful. Michael is responsive, efficient and friendly. He has initated a number of significant improvements around the complex and also in our ability to communicate – both with him, and with our strata community generally. I feel as though the complex is being actively managed and maintained and I appreciate the efforts of our Building Manager. I know queries and requests will be actioned.… Read more
Both my husband and I are happy living in the Palermo Building. Keep up the good work.
In early 2016 Michael Baird and Transparent FM were recommend to us, whilst we were considering options at Herbert Towers to change building management companies. In the end we met with five different companies (and spoke to many more) but it was obvious from the start that Michael was not only the most knowledgeable but also the most passionate of all the people we met with. A couple of months later the Strata Committee agreed unanimously to recommend TFM to our Owners Corporation as our new… Read more
It is first time to deal with Irmina personally since I moved from tower A to tower B. I truly appreciate all her help, support and speed in attending all matters. She is very professional and keen to help by all means. She is very responsive; with matters that seem hard to fix, she seeks second opinion. I’ve been in this building for 11 years and haven’t seen someone in her dedication for such a long time. Not to mention she is very welcoming and always greets you with a beautiful smile.… Read more
we find our building manager extremely helpful each time we have needed to contact him
Phone: 0499 9999 10
38A Duncan Street, Punchbowl NSW 2196
ABN: 49159818747 Master Security Licence: 000100203
Email: info@transparentfm.com