Resident
Excellent. Has settled in to Palermo very well. Have found Mike to be dedicated, attentive, thorough and professional.
Excellent. Has settled in to Palermo very well. Have found Mike to be dedicated, attentive, thorough and professional.
There’s nothing that Keni can do better. He’s AWESOME! Great community connector, and great at keeping Palermo ticking over smoothly. Thanks Keni 🙂
We used to get notified be email when a package has been delivered, now it’s up to us to chase up whether something has arrived (if expecting a package). Please resume this, or at least update the screen outside the bin room – is it still working? I never see it on anymore. Poor response / communication back when an issue has been highlighted or reported. Ermina used to be prompt with return communication / updates and following up issues.
Michael is a great building manager who takes a lot of pride in his works and brought Hereford Court up to scratch keeping it in a smooth operating state. We have been most impressed by the standard of professionalism demonstrated in their commitment to providing a great service to their client(s). Michael organised a purchase by the owners corporation of new washing machines becoming the property of the owners corporation which have almost paid themselves off in a matter of 6 months. Once… Read more
Good Day,My Building Manager,Irmina Licharska,is a very pleasant and professional person.She is proactive and willing to go the extra mile in order to assist me with any issues that I may have. Irmina has a positive attitude and the ability to listen in an empathetic manner. She is always able to come up with a solution first, before engaging the tradesmen. In summary, I am very satisfied with Irmina,she listens and gets the job done efficiently. Keep up the good work Irmina!
Fix the smelly lift and watch the cleaners
all good completely happy with the service provided. Irmina & Raymond on top of all problems.
I think this portal/surveys would be good for me to know (but also important to send to tenants), to keep me abreast of matters in unit bldgs, though my agent is doing that for me. If I could get alerts through my email, it would be ideal for contacting me, as the building portal is a good way 4 building residents, & strata mgrs.
Happy with the service, most problems get fixed fairly quickly once reported.
Long story short: Stuff. Gets. Done. Properly. Further; the past manager was great at making everyone happy, while nothing got done. I’d much rather have a “doer” than a “pleaser”.
By way of background, completed in 1996, Herbert Towers is a single strata plan comprising of 156 residential units split across two separate buildings, with shared facilities including gym, pool, spa, sauna, visitor parking, rented reserved parking. In terms of central infrastructure we have CO2 monitoring, 4 lifts (13 floor stops), MDF, Fire Systems, Security access systems, Booster Pumps, Heating/Boilers, gardens and BBQ facilities amongst other common property which comes under the re… Read more
Phone: 0499 9999 10
38A Duncan Street, Punchbowl NSW 2196
ABN: 49159818747 Master Security Licence: 000100203
Email: info@transparentfm.com