Glebe Gardens Resident
Long story short: Stuff. Gets. Done. Properly. Further; the past manager was great at making everyone happy, while nothing got done. I’d much rather have a “doer” than a “pleaser”.
Long story short: Stuff. Gets. Done. Properly. Further; the past manager was great at making everyone happy, while nothing got done. I’d much rather have a “doer” than a “pleaser”.
As Secretary of the Strata Committee for SP 56640, Hereford Court, Glebe, I write in strong recommendation of the building management company Transparent FM who have been managing this apartment block of 90 units for the last 4 years. The transformation that Transparent FM’s management approach has brought to the smooth running of this building (after several years of highly problematic management from a range of companies) has been beyond compare. Director, Michael Baird is dedicate… Read more
I have been dabbling in investment properties (Australia wide) for many years, and without hesitation I can say that TFM are the best. Michael is dedicated to his business as you would expect, but his knack for picking really great employees is a gift. We have had two amazing Building Managers over the last 6 years and could not be happier with their performance. Our current BM even comes to strata meetings on his day off!! He is always well prepared with photographic documentation, to show us &… Read more
The new building manager is doing a great job. He has ensured that we now have visitors spots again and is always aware of any issues that need to be taken care of. He is always approachable.
My feedback is that having the onsite presence has made a vast difference and overall things are noted and actioned quickly.
In early 2016 Michael Baird and Transparent FM were recommend to us, whilst we were considering options at Herbert Towers to change building management companies. In the end we met with five different companies (and spoke to many more) but it was obvious from the start that Michael was not only the most knowledgeable but also the most passionate of all the people we met with. A couple of months later the Strata Committee agreed unanimously to recommend TFM to our Owners Corporation as our new… Read more
I haven’t really had any issues I need assistance with from Irmina but she’s friendly and seems nice. Essential notices are sent in time by text or email, which I appreciate very much.
We used to get notified be email when a package has been delivered, now it’s up to us to chase up whether something has arrived (if expecting a package). Please resume this, or at least update the screen outside the bin room – is it still working? I never see it on anymore. Poor response / communication back when an issue has been highlighted or reported. Ermina used to be prompt with return communication / updates and following up issues.
I have known Michael Baird over a number of years. Firstly when he was an employee of a company that was Building Manager for Hereford Court, and he was on-site manager. We have a studio in that building. Then when his company gained the contract for Hereford Court. Then when his company gained the contract as Building Manager for The Regent, in which I have a studio, and am the Secretary/Treasurer. His company had the contract for Glebe Gardens when my son and his family resided the… Read more
It has been very good. Service level has been improved a lot. Much better than previous managers.
Happy with the service, most problems get fixed fairly quickly once reported.
Phone: 0499 9999 10
38A Duncan Street, Punchbowl NSW 2196
ABN: 49159818747 Master Security Licence: 000100203
Email: info@transparentfm.com