Effective and efficient building management requires an unusual and complex mix of expertise in construction, maintenance, administration, security, IT, interfacing with a proactive committee and direct communications with a wide range of people with differing needs and expectations. I believe Michael has demonstrated that he has this range of skills and and has applied them well at Glebe Gardens. This has been to be benefit of all owners and tenants.
He has been great, always attends to whatever I ask of him.
It now appears that we have a building management company that is willing to help residents. Michael is doing a good job.
I think this portal/surveys would be good for me to know (but also important to send to tenants), to keep me abreast of matters in unit bldgs, though my agent is doing that for me. If I could get alerts through my email, it would be ideal for contacting me, as the building portal is a good way 4 building residents, & strata mgrs.
By way of background, completed in 1996, Herbert Towers is a single strata plan comprising of 156 residential units split across two separate buildings, with shared facilities including gym, pool, spa, sauna, visitor parking, rented reserved parking. In terms of central infrastructure we have CO2 monitoring, 4 lifts (13 floor stops), MDF, Fire Systems, Security access systems, Booster Pumps, Heating/Boilers, gardens and BBQ facilities amongst other common property which comes under the re… Read more
Michael responds promptly to any issues and has always been very helpful.
I feel the new management/Michael is fantastic. He is so different to the previous managers. Right from having an office within the building, he managed all the issues extremely well. He went extra mile by organizing the parcel collections, solving the parking problems, and even helping us giving notice when Hill rd flooded. I would rate him as 9 or 10 out of 10.
Transparent FM is a vast improvement on the previous Manager who was unresponsive, inaccessible and unhelpful. Michael is responsive, efficient and friendly. He has initated a number of significant improvements around the complex and also in our ability to communicate – both with him, and with our strata community generally. I feel as though the complex is being actively managed and maintained and I appreciate the efforts of our Building Manager. I know queries and requests will be actioned.… Read more
Better than any previous Manager ever did perform and always courteously and with a smile.
My feedback is that having the onsite presence has made a vast difference and overall things are noted and actioned quickly.
Doing a superb job. Great to have visitor parking again. Building feels more secure. Good that jobs are attended to quickly.
Phone: 0499 9999 10
38A Duncan Street, Punchbowl NSW 2196
ABN: 49159818747 Master Security Licence: 000100203
Email: info@transparentfm.com